Last Updated: April 2025
Avala (“we”, “our”, “us”) is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, interact on social media, or contact our support team.
1. Information We Collect
We may collect the following types of information:
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Name, email address, phone number, and shipping address
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Payment details (handled securely by third-party payment partners)
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Device information, IP address, and browsing activity through cookies
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Any information submitted during order placement, account creation, or customer support communication
2. How We Use Your Information
Your information may be used for:
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Processing and delivering your orders
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Providing customer support
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Sending order updates and notifications
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Enhancing our website, services, and overall experience
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Sending promotional or marketing messages (optional; you may opt out anytime)
3. Sharing Your Information
We share your information only with:
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Trusted partners such as payment gateways, delivery partners, and analytics tools
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Legal authorities, if required by law
We do not sell or rent your personal data.
4. Cookies
We use cookies to improve your browsing experience. You may disable cookies through your browser settings, but certain features may not function correctly.
5. Data Security
We implement reasonable technical and organizational security measures to protect your data. However, no system is entirely secure, and absolute protection cannot be guaranteed.
6. Your Choices
You may choose to:
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Unsubscribe from marketing communications
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Request access to, correction of, or deletion of your personal information by contacting us
7. Retention of Information
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law.
8. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our website indicates your acceptance of any changes.
9. Contact Us
For questions, concerns, or complaints regarding this Privacy Policy, reach out to:
Avala Customer Care
Phone: 8968498939
Email: avalacustomercare@gmail.com