Order Processing & Confirmation
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After you place an order, you will receive an email confirming the details and receipt.
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A second email will be sent once your order is dispatched, which means it is accepted and finalized.
Cash on Delivery (COD):
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You will receive an order confirmation email.
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Your order will be processed only after you confirm the details via email or mobile.
Dispatch & Delivery
Inspection & Packaging:
All products are carefully inspected and packed before being handed over to delivery partners.
Partial Shipments:
Orders may be shipped in multiple parts depending on stock and logistics.
Delivery Attempts:
If the delivery partner faces issues locating your address or scheduling delivery, they will contact you directly.
Shipping Timelines & Charges
Dispatch Time:
Most orders are dispatched within 2 business days (excluding Sundays and public holidays).
Estimated Delivery:
Once shipped, orders typically arrive within 4–7 days from the final confirmation date.
Shipping Charges:
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Free Shipping: Orders of INR 999 or more
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Standard Fee: INR 50 for orders below INR 999
Geographic Limitations
Avala currently ships only within India and does not offer international shipping.